Technical Overview

Over the last 15 years we have dealt with many customer queries regarding converters and inverters.  We have provided this section in order to help with the most commonly occurring problems. 

As with any product it is very important that you ensure that you have read your units accompanying user guide.  Please make sure that you have carefully followed the installation instructions in the manual correctly as we often find that many problems are a direct result of poor installation.

Many of our DC - AC inverters produce a stepped square wave output (not sinusoidal as supplied by the national grid) and this may, infrequently, lead to problems with certain types of loads.  If you are having problems with one of our units you should consult our FAQ's and the page on output waveforms in this section.  Unfortunately, as with every written document this section cannot be fully comprehensive and therefore it is very important that you phone or e-mail us with your phone number at support@switchedmode.com if you cannot find a solution to your problem here.

If you have a technical problem do not hesitate to get in touch with us, Switched Mode has offered excellent technical backup on all of our products for over 20 years and 99% of problems have been resolved.

If you are thinking of using one of our power supplies for a new project phone our technical department who will be glad offer free advice on the best approach to implementing your application. 

Before using any of our products in a vehicle check suitability with the automotive manufacturer.